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Omnichannel Cloud Communication

No silos, Integrate with anything. In this digital era, streamline your communication channels to get transparency, speed, and better ROI

Stunning customer experience, and Save Cost

Give your customer a WoW experience even they can reach through multiple communication channels such as WhatsApp, SMS, ChatBot, eMail, Social Media, Web chat, and cloud telephony(phone call, IVR, click to call, etc).

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WhatsApp Communication

WhatsApp is the most popular messaging mobile Application globally. More than 1.5 billion people in over 180 countries use WhatsApp to connect with friends, family, and businesses. WhatsApp Messaging is emerging as must needed tool for businesses to better engage customers. Connecting customers are through WhatsApp is now needed, this is much faster, quicker to engage with the customers.

WhatsApp communication provides a wide range of content supports like PDF files, images, video, audio, text.

WhatsApp WhatsApp ChatBot WhatsApp Business API WhatsApp Customer Automation WhatsApp Communication WhatsApp API

SMS Communication

SMS communication ruling in all financial verification like OTP from a decade. Deliver SMS to end-users, no matter where they are. We provide reliable and scalable solutions to our customers with the best messaging routes. Our SMS technologies are developer-friendly and you can send SMS after using ready API.

We provide a great supporting administrator portal for your ease to do the various activities without writing a single line of code.

SMS Communication Me RCS Messaging Transactional SMS Marketing SMS World SMS API SMS Gateway

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Chatbots for Every Business

Smart chatbots are intelligent & conversational Digital business tools to save manpower, minimize human error, and quicker.

Customer support will never be the same after implementing chatbots, it will bring down customer support waiting time to zero, query resolution time will be minimized, reduce overall cost, increase reach by providing multiple languages.

ChatBot Customer Services NLP ChatBot AI/ML ChatBot ChatBot Development Virtual Assistance ChatBot

Cloud Telephony

A business communication solution to all types of businesses from startups to global enterprises for customer communication and automate their most frequent calls and stay ahead of their competitors. Our Customised Interactive Voice Response Technology is built for your business.

We provide maximum returns, inbound IVR, analytics & optimization, outbound IVR, APIs, data security, reliability, deployment freedom, all necessary complaint, and many more...

IVR Journey] Call Routing Office Time Schedule Click to Call In Call Transfer Auto Survey Auto Reminder Toll-Free Number Desk Ring Voice Broadcast Auto Voice Dialer Cloud Call Centre

Cloud Telephony
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eMail Communication

Accelerate your growth with more powerful communication channel. Virinchi Software provides the best features and unparalleled services in a user-friendly interface to engage your leads and customers.

Creating a beautiful email communication campaign with powerful features in minimum effort.

Email Marketing Promotional Emails Informational Emails Brand awareness Affordable Email Services

Social Media Connect

Social media is a very strong communication channel for customer services. We help to build a trustworthy relationship with the customers via social media. As your customers want to get everything they need at the same place.

Identifying the best social media connections with your audience or customers is important, each social media channel can differ widely from the others, such as B2B business is more likely to prefer through Linkedin.

Social Media Marketing Search Engine Optimisation Influencer Marketing Social Outreach Channelisation Storytelling Branding

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FAQ

First time all of your customer interaction and CRM data will be stored in one place.

Yes, you will get all of your communication channels such as chat, SMS, WhatsApp, phone calls, eMail integrated on one platform.

Yes, you are free to select either or all communication channels as per your business demand.

Yes, you can integrate with any of your existing CRM such as Zoho, Salesforce, etc. We will provide APIs and our technical team to easily complete the integration.

Yes, we provide real-time transaction information for all of our communication channels.

In this fast moving world, your audience is scattered on various channel platforms. We have social media platforms like WhatsApp, emails, phone calls, Facebook, Twitter, Instagram, Pinterest, Youtube, LinkedIn, and Tumblr, catering to the needs of brands that target growth. The more platforms you venture into with respect to your brand’s essence, the more you gain out of the opportunities at hand. We will help you to target communication channels that help your brand accomplish the same.

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